Shipping policy

Where can we deliver the package to?

We ship to Australia. 

How much is shipping?

We offer free shipping within Australia on orders over $50. For orders under $50, a standard shipping fee applies. All our products are delivered directly to your home for convenience.

What are the shipping times?

It takes around 24-48 hours for the order to get processed. After processing, delivery typically takes around 7 - 10 business days.

However, delays may occur due to factors beyond our control, such as customs or postal service delays, or increased shipping volume during holidays, which might extend delivery times to 10 - 14 business days. 

All our shipping times are clearl, so please ONLY order from us if you are okay with the shipping times and have planned ahead. Last minute orders are not advised. 

How do I track my order? 

You will receive a shipping confirmation e-mail and tracking number once your products are shipped - Tracking can take between 2 – 4 days to update so please be patient. You can track your order on the Order Tracking page. 
https://kiddykrate.store/apps/track123%3C/a%3E%3Cbr%3E%3C/p%3E

Questions? Contact us at:

Email support:
support@teenypandas.com

Phone Support:
+61422719050

Opening Hours:
Mon - Fri: 9:00AM - 5:00 PM
We aim to respond within 48 hours.